How does opentable software work

The advantages for diners are obvious: they can quickly find a good place to eat, choosing from over 46, restaurants. Just imagine: OpenTable seats 23 million diners a month! More and more restaurants are partnering with OpenTable because it gives them a great opportunity for promoting themselves to over 25 million users.

OpenTable also allows other websites — such as restaurant directories, food blogs, and movie venue sites — to earn revenue from their visitors by participating in the OpenTable affiliate program.

For restaurants, this means even more promotion. According to a report by OpenTable, in the third quarter of , the company seated more than million diners worldwide through its mobile solutions. Developing a restaurant app like OpenTable can be a profitable initiative for both restaurants and app owners.

Location-based search, booking history, and user-generated reviews are the features that a reservation application like OpenTable should use to help OpenTable customers discover restaurants.

To start discovering restaurants in the local area, users should be able to quickly register using an email address, phone number, or Facebook or Google account. This will help your app give relevant suggestions for nearby restaurants.

After filling out their profile and enabling location tracking , users see a list of suggested restaurants. This list shows the number of restaurants in the area, their ratings from other users, and available reservation times. Users can search for a specific place or within a city or neighborhood, and can filter suggestions by location, cuisine, rating, etc. To make a reservation, users have to choose the time and number of people in their party. To offer choice for users, the app needs a regularly updated database of restaurants.

OpenTable has solved this problem by offering restaurants software for managing online reservations. Diners can select seats based on their preferences: outside, bar, or standard seating. Moreover, users can filter restaurants by seating options, which is also quite convenient. Apart from restaurant search, users can see their history of reservations. Ninety-four percent of diners rely on reviews when choosing restaurants. You have to be confirmed as having been seated at the restaurant you wish to tell the world about.

On the one hand, user-generated reviews contribute to a positive user experience and serve as effective bait for new customers. Partnership with Braintree allows OpenTable to securely process payments that go through the app, and Stripe helps restaurants get paid by OpenTable. In , OpenTable released an app for Apple Watch, following the hottest trend.

This app reminds users about their upcoming reservations. Registration for businesses is quite simple, as restaurants can either fill out a form or opt in by phone.

Once registered and verified, restaurant owners get a personal account page called Restaurant Center. This is where they can add their menu, contact details, hours of service, pricing, pictures, and a description of their cuisine. Restaurant managers can also view user reviews along with statistics and reports on restaurant performance. Restaurants can also promote themselves using the OpenTable solution called Seasonal and Ongoing Promos.

With Connect, restaurants can manage online reservations, cancellations, no-shows, seating, and wait staff assignments. Connect also stores information on customers, tracks their activities, and allows restaurants to run email campaigns. Additionally, this software:. GuestCenter is a more advanced software package, offering more functionality for businesses. Apart from receiving payments and updating information about revenue, it can compare the performance of all points of sale and marketing channels.

Using PoS integrations is also quite comfortable for users, as they get an easy way to pay on their smartphones using the OpenTable mobile app without having to wait for the bill. To engage more users and drive more sales, OpenTable uses a Dining Rewards program, which is a system of loyalty points. The real time apps, how streamline it is, to be able to see the reporting and reviews… everything is so much easier than other platforms. Core Basic features, with the added ability to maximise your seatings, automate table statusing, and more.

Pro All Basic and Core features, plus relationship management to help create regulars and drive loyalty. The largest, most valuable diner network Connect to diners when you need them most, so you can maximise revenue and repeat business.

A reliable all-in-one platform Manage your business with intuitive tools and actionable insights you can rely on. At your service Serving over 60, restaurants, our industry experts help you achieve success.

Fill out the form below to learn more about OpenTable for restaurants and receive our email offers, promotions and monthly newsletter. By clicking Submit, you also agree to our Privacy Policy. Dining is back! See how people choose restaurants—and how they feel about dining out this summer. Fill out the form below to learn more about OpenTable for restaurants and receive our email offers, promotions and monthly newsletter.

Please visit www. By clicking Submit, you also agree to our Privacy Policy. OpenTable logo. A reservation system with you in control Solutions to manage and build your best business yet, and access to the largest network of guests—at your service.

Bottom line—drive more revenue From powerful marketing and data reporting, make more money when you access our network of millions. Run smooth shifts, period. We support 60, restaurants around the world. Join the partner you need to get back in action and reconnect with guests The largest, most valuable guest network Connect to guests when you need them most, so you can maximise revenue and repeat business.

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